Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us for emergency water damage services
• Request a free estimate
• Fill out contact forms on our website
• Call our emergency hotline
• Email us directly

How We Use Your Information

We use the information we collect to:

• Provide emergency water damage restoration services
• Respond to your service requests and inquiries
• Schedule appointments and service calls
• Process insurance claims
• Improve our services and website
• Communicate with you about our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• When required by law or legal process
• To protect our rights and property
• With your explicit consent
• With insurance companies for claim processing

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Contact Information

If you have questions about this Privacy Policy, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.